Frequently Asked Questions

Order & Shipping

How long does shipping take?
Standard shipping for US mainland orders takes 7–14 business days. We currently do not offer express shipping.

Do you offer free shipping?
Yes! All orders over $49.99 ship free within the contiguous US. Orders under $49.99 are charged a flat shipping rate of $4.99.

Can I track my order?
Yes. You will receive a tracking number via email once your order has shipped. You can also log into your account to check the order status.

Do you ship internationally?
We currently ship to the contiguous United States only.

Returns & Exchanges

What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not satisfied, please contact us to request a return authorization. Items must be unused and in their original packaging.

How do I start a return?
Email us at support@life2easy.net with your order number and reason for return. For US orders, we will provide a prepaid return label. Refunds are processed within 5–7 business days after we receive the item.

Are there any items that cannot be returned?
Personalized or custom-made items are not eligible for return unless they are defective.

Who pays for return shipping?
We cover return shipping for defective or incorrect items.

Payment & Security

What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All payments are processed through a secure, encrypted connection.

Is my payment information safe?
Yes. We use industry-standard SSL encryption to protect your data. We do not store your full credit card information.

Product Support

Are your products tested for safety?
We carefully review the products we offer and work with suppliers to support product quality and suitability for everyday use.

How do I contact customer support?
Email: support@life2easy.net (we aim to reply within 24 hours)
Or use our Contact Us page.