Frequently Asked Questions

Frequently Asked Questions

?? Order & Shipping

How long does shipping take?
For US mainland orders, standard shipping takes 3-7 business days. Express shipping is available at checkout for 1-3 business days.

Do you offer free shipping?
Yes! All orders over .99 ship free within the contiguous US. Orders under .99 ship at a flat rate of .99.

Can I track my order?
Absolutely. You'll receive a tracking number via email once your order ships.

Do you ship internationally?
Yes, we ship to Canada, Australia, and select countries. International shipping rates are calculated at checkout.

?? Returns & Exchanges

What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us for a return authorization. Items must be unused and in original packaging.

How do I start a return?
Email us at support@life2easy.net with your order number and reason for return. We'll provide a prepaid return label (US only) and process your refund within 5-7 business days.

Are there any items that cannot be returned?
Please note that personalized or custom-made items are not eligible for return unless defective.

Who pays for return shipping?
For defective or incorrect items, we cover return shipping. For change-of-mind returns, a .99 restocking fee applies.

?? Payment & Security

What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

Is my payment information safe?
Yes. We use industry-standard SSL encryption. We never store your full credit card information.

??? Product Support

How do I contact support?
Email: support@life2easy.net (response within 24 hours)
Or use our Contact Us page.