Return & Refund Policy

At Life2easy, we want you to shop with confidence. If you are not satisfied with your purchase, please contact us so we can assist you with the return process.

1. 30-Day Return Policy

You may request a return within 30 days of receiving your order.

For change-of-mind returns, items must be unused, in their original condition, and returned with their original packaging and accessories. Proof of purchase is required.

These conditions do not limit your rights under applicable consumer protection laws.

2. How to Request a Return

To request a return, please email support@life2easy.net with:

• Your order number
• The product you wish to return
• The reason for your return
• Photos, if the product is damaged, defective, or incorrect

Our customer support team will review your request and provide the appropriate return instructions and return address.

Return addresses may vary depending on the product. Please do not send any items back without receiving return instructions from us.

3. Return Shipping Costs

For change-of-mind returns or items ordered by mistake, customers are responsible for return shipping costs unless otherwise agreed in writing or required by applicable law.

If you receive a damaged, defective, or incorrect item, please contact us. We will review the issue and arrange an appropriate resolution, including covering reasonable return shipping costs where a return is required.

4. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us as soon as possible if an item is damaged, defective, or incorrect.

Include your order number, a description of the issue, and supporting photos where available.

Depending on the circumstances, we may arrange a replacement, refund, or another appropriate resolution in accordance with applicable law.

5. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval.

Please note that your bank or payment provider may take additional time to reflect the refund in your account.

If you have not received your refund after the stated processing period, please contact us.

6. Exchanges

If you would like to exchange an item, please contact us before returning it. We will advise you on the available options.

7. Contact Us

For return or refund questions, please contact:

Life2easy Customer Support

Email: support@life2easy.net

We will assist you with the next steps.